Deposits & Payment

A non-refundable deposit of $300 is required to book and begin any custom work with Rush Kane. This deposit can be applied to any workable putter. The remaining balance is due before beginning any work.
 

Quotes for Custom Work

All quotes are valid for a period of thirty (30) calendar days from the date issued. Quotes are based solely on the current condition of the putter as represented in the photos or information provided at the time of inquiry. Any changes to the condition or scope of work may result in a revised quote. If the quoted pricing includes bundled services, removal of any individual service from the bundle will void the bundled discount and pricing will be adjusted accordingly. Quotes provided via email or any other communication method are preliminary and shall not be deemed final until formally reviewed and confirmed by Rush Kane.

 

Scope of Work

Each project will be executed according to the agreed-upon scope discussed at the time of order.
Significant changes to the project after work has begun may result in additional charges or extended timelines.

 

Restoration Disclaimer

When restoring previously altered or damaged putters, results are limited by the condition of the original material.
While Rush Kane uses the highest level of craftsmanship, we cannot guarantee complete cosmetic restoration if the structural integrity has been previously compromised.

 

Artistic Integrity

Custom work by Rush Kane is a reflection of his skill, style, and artistic judgment.
By commissioning work, clients trust the process and agree to reasonable creative discretion regarding final finishes and outcomes.

 

Turnaround Time

Estimated completion times are provided at the time of order but may vary based on project complexity and workload.
Rush Kane is committed to quality over speed and will communicate if unexpected delays arise.

 

Returns & Refunds

Due to the custom nature of the work, all sales are final.
There are no returns, exchanges, or refunds on finished custom projects. If changes are made to an order and a balance is due to the customer, an account credit is issued for the current project or future work. 

 

Communication

Clear, respectful communication is expected throughout the project process.
Rush Kane reserves the right to decline or discontinue work with clients who engage in disrespectful behavior or fail to meet agreed-upon terms.